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About Us
4 Founders
3 Sister Companies
2 Decades of Service
1 Amazing Team
Fifth Avenue Healthcare Services: A Leader in Healthcare Excellence
Fifth Avenue Healthcare Services stands as a premier, NCQA Credentialing Accredited entity in the healthcare industry, offering unparalleled expertise in credentialing, provider enrollment, and medical malpractice solutions. Serving a broad spectrum of providers across the nation, our organization is anchored by the profound vision and expertise of our four founders: Jim Feist, Joe Spann, Guy Feist, and Brad Bond. Their collaborative efforts, grounded in diverse backgrounds and extensive healthcare experience, form the cornerstone of our exceptional leadership team.
Together, our founders contribute over 100 years of combined industry experience, having collaborated with thousands of providers over two decades. This has positioned Fifth Avenue as a trusted advisor and partner for healthcare professionals throughout the United States. Our expansive network of partners and providers enables us to customize credentialing solutions to meet diverse requirements.
Our founders’ varied cultural backgrounds and life experiences bring unique perspectives to our organization. This includes Brad Bond’s remarkable journey of raising quadruplets, a testament to his dedication. Their combined attributes, encompassing Native American heritage and distinguished military service, including experience as an Army Veteran in a helicopter gunship, enrich our leadership. This diversity fuels our commitment to enhancing our services for the comprehensive community of providers we support nationwide.
2003
year services started
16,010+
Providers served
63%
of our team members have 10+ years of experience
385+
year of combined industry experience
Fifth Avenue Healthcare Services: A Legacy of Excellence in Credentialing
Fifth Avenue Healthcare Services embodies a deep-rooted commitment to the credentialing industry, underscored by our dedication to providing exceptional services. Our collective experience, exceeding 400 years, encompasses credentialing, delegated credentialing, provider enrollment, primary source verification, and expertise in medical malpractice and medical professional liability coverage.
Our team’s extensive knowledge positions us as a seasoned and trusted entity, driven to deliver professional services to our clients. We cater to a wide range of healthcare facilities nationwide, from large healthcare systems to small rural practices and individual practitioners, aiming to streamline the credentialing process for all.
Our pursuit of excellence motivates us to forge strategic partnerships with leading industry experts. A notable collaboration is with Anders CPAs + Advisors from St. Louis, MO, whose deep healthcare knowledge enriches our solutions for providers and partners. Our approach combines humility, teamwork, and a dedication to continuous learning, fostering our growth and ensuring we consistently offer the highest quality solutions.
To learn more about our strategic partners and the distinguished individuals on our team, we encourage you to visit the ‘Fifth Avenue Spotlight’ in our acclaimed healthcare credentialing blog.
Jim
Jim Feist ChFC CLU, Chairman
More than 25 years of healthcare industry experience .. going back to 1993 when along with Guy, he started a MPLI agency before eventually joining up with Joe and Brad in 2003.
More about Jim here
Joe
Joe Spann, CEO
Over 20 years of healthcare industry experience .. raising three daughters + a son .. married to college sweetheart. Co-Founder
More about Joe here
Brad
Brad Bond, COO
More than 25 years healthcare industry experience .. raising quadruplets (three boys + a girl!) .. Co-Founder of Midwest's largest IPA.
More about Brad here
Guy
Guy Feist, CGO
With over 25 years of healthcare industry experience, Co-Founder of Fifth Avenue Healthcare, Agency, and Primoris. He loves family and fly fishing in the mountains.
More about Guy here
Bill
Bill Navarette, CIO
with more than 25 years experience in IT .. he's the brains behind the IT magic of our high tech solutions .. he is a vital part of our secret sauce.
More about Bill here
Donna
Donna Gaydos CPCS, CCO
Donna has 20+ years of healthcare experience. Blessed with two children and five grandchildren, Donna has been part of Fifth Avenue Healthcare from the very beginning.
More about Donnea here
Jillian
Jillian Davis CPCS, Executive CVO Director
Jillian joins our team with a decade of healthcare and credentialing experience. She is our resident Texan and is simply brilliant!
More about Jillian here
Michelle
Michelle Seba CPMSM CPCS, CVO Consultant
Michelle has 30+ years of healthcare experience, enjoys travelling and loves animals. She grew up watching her dad as a Doctor during World War II.
Learn more about Michelle
Aurora
Aurora Musser, CRM
Is an ICRS with Primoris since 2017 .. she is one of the most creative people, loves to paint and design .. has a Siamese cat named Jade .. we love having her on the team!
Pam
Pam Perotta, Data Integrity Specialist
With more than 25 years healthcare experience .. raised in Rochester, NY .. was Brad's boss back in the day at Charlie Mitchell's restaurant!
Maddy
Maddy Sardina, CVO Specialist
5ACVO's newest team member! Maddy comes to OK as a native Californian .. and is the only 5A member that plays the cello!
Karla
Karla Thacker, CVO Specialist
Karla comes to Fifth Avenue from the Urologic Specialists of Oklahoma where she served as a Credentialing Coordinator. We are happy she's on the team!
Jacque
Jacque Hernandez, CRM
With Primoris since 2013, she has more than 5 years of industry experience .. Jacque loves to host others and cook for big family get togethers .. she loves family and is a joy to have on the team!
Geri
Geri Faas, Credentialing Team Lead
Geri has 20+ years of healthcare industry experience, is an OKC Thunder superfan, loves the movie Jaws and still loves the beach!
Anastasia
Anastasia R., Credentialing Specialist
Anastasia joins the Fifth Avenue family from Seattle, WA, with 15+ years of customer services experience, providing support across the country, working closely with customers and major financial institutions.
Mary
Mary Braly, Data Integrity Specialist
Mary has over 15 years of healthcare industry experience .. was a school teacher for nine years .. loves spending time with her grandsons!
Kat
Kat Prather, CPCS, CVO Specialist
With years of diverse healthcare experience, Kat comes to us from being the credentialing manager for McBride Ortho. So happy to have Kat as part of the team!
Kathleen
Kathleen Whitty, CVO Specialist
Kathleen has 10+ years of healthcare industry experience having started working with the team in 2011 she developed an excellent expertise and repour with our clients.
Jenny
Jenny Nielson, CNA; Payor Enrollment Specialist
Jenny has a keen eye for detail and loves serving others! With strong industry experience, she is an invaluable team member!
Lindey
Lindey Robbin, Senior CVO Specialist
With years of experience, Lindey has always been a vital part of the Fifth Avenue family with expertise gained from working in a number of credentialing teams!
Jim M.
Jim Mays CPCU, Risk Management Director
Over 45 years of healthcare industry experience .. beginning in healthcare in 1972 as the healthcare administrator for the TX and OK National Guard. We are fortunate to have him on the Fifth Avenue team!
Karly
Karly Feist, CSS
Karly has a handful of years in the healthcare industry and serves with the Fifth Avenue Agency team in Edmond as our Client Servces Specialist. She is a joy to work with and is a valuable member to the team!
Amy
Amy Simon, Director of Client Services
Amy has her degree from UCO in Education and experience in credentialing, med mal and payor enrollment having worked with every Fifth Ave team!
Myka
Myka Moore, Payor Enrollment Specialist
Myka is the newest member of the Fifth Avenue team serving with on our payor enrollment team with Primoris!
Ashlee
Ashlee Cartwright, Member File Coordinator
More than 10 years healthcare industry experience .. she loves Faith, Family, Friends, Fitness and French Bulldogs!!
Iva
Iva Gilliam, Executive Administrator
More than 20 years of healthcare credentialing industry experience .. Iva loves spending time as the Worship Pastor at church and monthly grocery giveaways .. loves life with 12 children and 15 grandchildren!
Curt
Curt Matlach, CMO
Curt has 25+ years of marketing experience from startups to well established Fortune 500 companies and expertise in multiple industries from HR, PEO, Finance and Healthcare.
More about Curt here
Testimonials About Fifth Avenue Healthcare Services
For comprehensive insights into the credentialing industry, including health plan updates, COVID and CAQH information, medical malpractice (MPLI), telehealth developments, AAAHC and NCQA accreditation updates, and highlights of our partnerships, explore our credentialing blog or reach out to us with any inquiries.
Experience the numerous advantages of credentialing with Fifth Avenue. We are dedicated to assisting you!
Join 1000s of Providers
Become a part of our credentialing family, a strong group of providers, doctors, surgeons, medical practices, rural hospitals, and large medical groups nationwide, and benefit from the collaborative synergy offered by Fifth Avenue Healthcare Services.