Fifth Avenue Healthcare Services fifthavenuehealthcareservices.com

About Us

4 Founders

3 Sister Companies

2 Decades of Service

1 Amazing Team

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Fifth Avenue Healthcare Services: A Leader in Healthcare Excellence

Fifth Avenue Healthcare Services stands as a premier, NCQA Credentialing Accredited entity in the healthcare industry, offering unparalleled expertise in credentialing, provider enrollment, and medical malpractice solutions. Serving a broad spectrum of providers across the nation, our organization is anchored by the profound vision and expertise of our four founders: Jim Feist, Joe Spann, Guy Feist, and Brad Bond. Their collaborative efforts, grounded in diverse backgrounds and extensive healthcare experience, form the cornerstone of our exceptional leadership team.

Together, our founders contribute over 100 years of combined industry experience, having collaborated with thousands of providers over two decades. This has positioned Fifth Avenue as a trusted advisor and partner for healthcare professionals throughout the United States. Our expansive network of partners and providers enables us to customize credentialing solutions to meet diverse requirements.

Our founders’ varied cultural backgrounds and life experiences bring unique perspectives to our organization. This includes Brad Bond’s remarkable journey of raising quadruplets, a testament to his dedication. Their combined attributes, encompassing Native American heritage and distinguished military service, including experience as an Army Veteran in a helicopter gunship, enrich our leadership. This diversity fuels our commitment to enhancing our services for the comprehensive community of providers we support nationwide.

Joe Spann, Brad Bond, Guy Feist, And Mr. Jim Feist Are The Founders Of Fifth Avenue Healthcare Services.

About Us: Synergistic Collaboration Among Sister Companies at Fifth Avenue Healthcare Services

Fifth Avenue Healthcare Services is a dynamic amalgamation of diverse, NCQA Credentialing Accredited sister companies, dedicated to providing superior credentialing solutions. Our collective expertise is channeled through our Credentialing Verification Organization (CVO), 5ACVO, offering our clients a spectrum of benefits designed to refine their credentialing processes.

In addition to our CVO, we deliver comprehensive medical malpractice solutions via Fifth Avenue Agency. Our expertise also extends to delegated and non-delegated provider enrollment services through Primoris Credentialing Network, a distinguished leader in credentialing IPAs nationwide with access to over 54 health plans and numerous network provider enrollment options.

Our team, with a remarkable accumulated experience spanning hundreds of years in healthcare, excels in both skill and efficiency. From primary source verification (PSV) to provider enrollment, we are equipped with the knowledge and expertise necessary to enhance your credentialing process. Over the last two decades, we have earned the trust of thousands of providers for their credentialing, MPLI (Medical Professional Liability Insurance), and provider enrollment needs.

When partnering with us, you can expect a significant reduction in administrative burden, cost-efficiency, compliance assurance, and an accelerated credentialing process, all upheld to the highest standards of quality and efficiency.

2003

year services started

16,010+

Providers served

63%

of our team members have 10+ years of experience

385+

year of combined industry experience

Fifth Avenue Healthcare Services: A Legacy of Excellence in Credentialing

Fifth Avenue Healthcare Services embodies a deep-rooted commitment to the credentialing industry, underscored by our dedication to providing exceptional services. Our collective experience, exceeding 400 years, encompasses credentialing, delegated credentialing, provider enrollment, primary source verification, and expertise in medical malpractice and medical professional liability coverage.

Our team’s extensive knowledge positions us as a seasoned and trusted entity, driven to deliver professional services to our clients. We cater to a wide range of healthcare facilities nationwide, from large healthcare systems to small rural practices and individual practitioners, aiming to streamline the credentialing process for all.

Our pursuit of excellence motivates us to forge strategic partnerships with leading industry experts. A notable collaboration is with Anders CPAs + Advisors from St. Louis, MO, whose deep healthcare knowledge enriches our solutions for providers and partners. Our approach combines humility, teamwork, and a dedication to continuous learning, fostering our growth and ensuring we consistently offer the highest quality solutions.

To learn more about our strategic partners and the distinguished individuals on our team, we encourage you to visit the ‘Fifth Avenue Spotlight’ in our acclaimed healthcare credentialing blog.

Jim Feist Fifth Avenue Healthcare Chairman

Jim

Jim Feist, ChFC CLU, Chairman

With more than 25 years of healthcare industry experience, his journey began in 1993 when he, along with Guy, started an MPLI agency. He later joined forces with Joe and Brad in 2003.
More about Jim here
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Joe-Spann Fifth Avenue Healthcare

Joe

Joe Spann, CEO

With over 20 years of healthcare industry experience, he’s raising three daughters and a son, and is married to his college sweetheart. He is also a Co-Founder of the Fifth Avenue companies.
More about Joe here
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Brad-Bond Fifth Avenue Healthcare

Brad

Brad Bond, COO

With over 25 years of healthcare industry experience, he’s also raising quadruplets—three boys and a girl! Additionally, he is the Co-Founder of the Midwest's largest IPA.
More about Brad here
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Guy-Feist Fifth Avenue Healthcare

Guy

Guy Feist, CGO

With over 25 years of experience in the healthcare industry, he is the Co-Founder of Fifth Avenue Healthcare, Fifth Avenue Agency, and Primoris. He has a deep love for family and enjoys fly fishing in the mountains.
More about Guy here
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Ashley Blackburn Fifth Avenue Healthcare Services 5Acvo

Ashley

Ashley Blackburn, CVO Team Manager

With nearly a decade of healthcare experience, Ashley brings a wealth of credentialing expertise to the team. Her leadership is strong, smart, and full of joy!
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5Acvo Geri Faas

Geri

Geri Faas, Credentialing Team Lead

Geri brings over 20 years of experience in the healthcare industry. She’s an OKC Thunder superfan, a devoted fan of the movie Jaws, and still loves spending time at the beach!
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Kimberly Roberts Fifth Avenue Healthcare Services 5Acvo

Kim

Kim Roberts, Credentialing Specialist

With over a decade of healthcare experience, Kimberly brings diverse expertise and valuable insights to the team. Both our team and clients agree—she’s truly a joy to be around!
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Donna Gayados Fifth Avenue Healthcare

Donna

Donna Gaydos CPCS, Data Integrity Specialist

Donna brings over 20 years of healthcare experience and has been part of Fifth Avenue Healthcare since the beginning. She is blessed with two children and five grandchildren.
More about Donnea here
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Aurora Musser Fifth Avenue Healthcare

Aurora

Aurora Musser, Payer Enrollment Manager

Aurora has been a valued member of the Primoris team since 2017. She brings a unique creative flair to her work and has a passion for painting. Outside of work, she enjoys spending time with her Siamese cat, Jade. We're thrilled to have her as part of our team!
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Pam Perotta Fifth Avenue Healthcare

Pam

Pam Perotta, Credentialing Specialist

With over 25 years of healthcare experience, she was raised in Rochester, NY. Fun fact—she was once Brad Bond’s (Fifth Avenue’s COO) boss at Charlie Mitchell's restaurant!
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Karla Thacker Fifth Avenue Healthcare Services

Karla

Karla Thacker, Credentialing Specialist

Karla joins Fifth Avenue from Urologic Specialists of Oklahoma, where she served as a Credentialing Coordinator. We’re thrilled to have her on the team!
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Bethany Nieves

Bethany

Bethany Nieves, Credentialing Specialist

Bethany has been working in credentialing for about five years, with specialized experience in the behavioral health sector. She’s a joy to both our team and our clients!
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Fifth Avenue Healthcare Jacque Hernandez

Jacque

Jacque Hernandez, Senior Credentialing Specialist

With Primoris since 2013, Jacque brings over 10 years of industry experience. She loves hosting and cooking for large family gatherings, and her passion for family makes her a joy to have on our team!
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Joshua Anderson At Fifth Avenue Healthcare Services 5Acvo

Joshua

Joshua Anderson, MS, RHIA, Credentialing Specialist

With nearly a decade of healthcare experience and a Master’s in Health Information Management, Joshua brings a diverse skill set to the team!
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Fifth Avenue Healthcare Services Fifthavenuehealthcareservices.com

Anastasia

Anastasia R., Credentialing Specialist

Anastasia joins the Fifth Avenue family from Seattle, WA, bringing over 15 years of customer service experience. She has provided support nationwide, working closely with customers and major financial institutions.
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Mary-Braly Fifth Avenue Healthcare

Mary

Mary Braly, Data Integrity Specialist

Mary has over 15 years of experience in the healthcare industry and previously spent nine years as a school teacher. She loves spending time with her grandsons!
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Becca Hoffer At Fifth Avenue Healthcare Services 5Acvo

Becca

Becca Hofer, Senior Credentialing Specialist

Beca brings a wealth of experience from both the credentialing and business worlds. Along with managing her ever-growing family, she’s an absolute joy to be around!
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Kat Prather Fifthavenuehealthcareservices.com

Kat

Kat Prather, CPCS, Credentialing Specialist

With years of diverse healthcare experience, Kat joins us after serving as the Credentialing Manager at McBride Ortho. We’re thrilled to have her as part of our team!
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Better Provider Enrollment With Primoris Ok

Zanetta

Zanetta Maurer, Credentialing Specialist

Zanetta is a fantastic addition to our team, bringing a wealth of diversity and experience. Her eagerness to learn and expand her skillset makes her a tremendous asset in the credentialing field!
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Fifth Avenue Healthcare Jenny Nielson

Jenny

Jenny Nielson, CNA, Payer Enrollment Specialist

Jenny has a keen eye for detail and a passion for serving others. With her extensive industry experience, she is an invaluable member of our team!
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Jim Mays Director Of Risk Management Fifth Avenue Agency

Jim M.

Jim Mays CPCU, Risk Management Director

With over 45 years of experience in the healthcare industry, he began his journey in 1972 as the healthcare administrator for the Texas and Oklahoma National Guard. We are fortunate to have him as part of the Fifth Avenue team!
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Fifth Avenue Healthcare Amy Simon

Amy

Amy Simon, Director of Client Services

Amy holds a degree in Education from UCO and brings valuable experience in credentialing, medical malpractice, and payer enrollment. She has worked with every team at Fifth Avenue, making her a versatile and knowledgeable member of our organization!
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Fifth Avenue Healthcare Services Fifthavenuehealthcareservices.com

Myka

Myka Moore, Payer Enrollment Specialist

Myka is the newest member of the Fifth Avenue team, joining our payer enrollment group at Primoris. We're excited to have her on board!
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Taylor Neubauer At Fifth Avenue Healthcare Services 5Acvo

Taylor

Taylor Neubauer, Credentialing Specialist

Taylor brings with her experience from a competitive credentialing company. She is a joy to work with, always ready to learn and jumps right in to help a team member or client!
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Iva Gilliam Fifth Avenue Healthcare

Iva

Iva Gilliam, Finance Administrator

With over 20 years of experience in the healthcare credentialing industry, Iva is a seasoned professional. Outside of work, she serves as the Worship Pastor at her church and enjoys participating in monthly grocery giveaways. She cherishes life with her 12 children and 15 grandchildren!
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Curt Matlach Fifth Avenue Healthcare

Curt

Curt Matlach, CMO

Curt brings over 25 years of marketing experience, spanning from startups to well-established Fortune 500 companies. His expertise covers a wide range of industries, including HR, PEO, finance, and healthcare.
More about Curt here
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Testimonials About Fifth Avenue Healthcare Services
Excellent service, friendly & professional people. What a blessing to have someone who understands your needs & can help you fulfill them. They have Rocked it right out of the Park!!! Thank you all so much!
Crystal PSt. Anthony's Credentialing Specialist
DSI has been associated with Fifth Avenue Healthcare Services for nearly 10 years. Fifth Avenue staff are always professional, responsive, and knowledgeable. As healthcare evolves, Fifth Avenue helps us adapt to the changes. When our group adds new providers, they are able to greatly expedite the process. Our new providers generate revenue much sooner than through a conventional credentialing process. I would highly recommend the services provided by Fifth Avenue Healthcare Services and the Primoris IPA for any group or individual provider practice.
Diana MRevenue Center Director
I can tell you in my experience, Fifth Ave Services has been faster than any organization that I have encountered and the best customer service one can expect in outsourcing credentialing services. I speak from a multi clinic, multi provider on-boarding and maintenance perspective.
John CSr MSO Operations

For comprehensive insights into the credentialing industry, including health plan updates, COVID and CAQH information, medical malpractice (MPLI), telehealth developments, AAAHC and NCQA accreditation updates, and highlights of our partnerships, explore our credentialing blog or reach out to us with any inquiries.

Experience the numerous advantages of credentialing with Fifth Avenue. We are dedicated to assisting you!

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