Humana Provider COVID-19 Update
This is an update from Humana in response to the recent COVID-19 pandemic. This update includes essential Humana administrative and telehealth updates. Please visit humana.com/coronavirus for details.
Humana Update Summary
Below is a quick summary of the communication update. Please visit humana.com/coronavirus for details.
- Administrative Update for Providers – Authorizations and Referrals: announcing that Humana is reinstating our usual authorization and referral requirements for Non-COVID related diagnoses.
- Telehealth Updated FAQs: Five new FAQs pertaining to services coverable using video, hospital modifier details for billing, virtual visit time calculation, telephone E/M CPT code details, and RHCs and FQHCs furnishing and billing for telehealth. Some of the existing answers have been updated as well.
- Stars COVID Impact Fact Sheet: Summary of changes to quality improvement and data collection activities for measurement years 2019 and 2020 that impact Star Ratings for plan years 2021 and 2022.
- Administrative Update for Providers: Humana will resume medical record requests for claims reviews, effective May 15, 2020.
Please visit humana.com/coronavirus for an important COVID-19 update from Humana to our Primoris Network Member Providers.
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